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Payment and delivery

Payment for your order can be performed via PayPal, Western Union or Unistream. All payment methods are completely secure, and payment made using one of the method will be transferred to our account in a matter of minutes. For more detailed information about the payment methods click the appropriate link above.

Accounts for payment will be sent along with your order invoice.

 



Shipping is performed directly from New Rock factory (Spain). Therefore, we need from 6 to 12 working days to receive your order. After receiving, it will be sent to a customer's specified address right away. Delivery time frame to a customer will take additionally from 4 to 10 working days. In total, it will take from 10 to 22 working days after payment to receive your order.
Worldwide delivery is performed by courier express service (EMS). Delivery price — $40, this is a fixed value (for one pair of footwear), regardless the country of destination. For any additional pair of footwear we will add from $6 to 8, depending on the country of destination.
After your order is dispatched, you will be provided with a number, which you can use to track your order until it arrives to the specified address. Prices for delivery will be listed in cart at checkout. For more detailed information about delivery, contact us via the "Contact us" section.

ORDER CANCELLATION: You can cancel your order only within 24 hours after payment and we will return all your money back. After 24 hours after payment, your order will be forwarded to the manufacturer and its cancellation will become impossible.